Frequently Asked Questions

Yes, you will receive the product in our photos. All photography on Thaya Jewels is done in-house and we take authentic product photos only. The images on are copyright protected, but may be used on the condition that the user credits the source of the picture ©

We send you an email confirmation immediately after you place an order. It will contain your order receipt and other information you can use to follow-up on your order.

Yes, we most definitely will! If something you love shows “Out Of Stock”, please check back within 3 days. We usually restock on the website as soon as we get fresh stock. If you are in a hurry, get in touch! We can do something like magic to get you a special order.
Please refer to our delivery & return policy for more information.

Send us an email on [email protected] and we’ll get in touch shortly.



Send us a message


    Create an account

    Password Recovery

    Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.