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Frequently Asked Questions

Yes, you will receive the product in our photos. All photography on Thaya Jewels is done in-house and we take authentic product photos only. The images on thayajewels.com are copyright protected, but may be used on the condition that the user credits the source of the picture © thayajewels.com

We send you an email confirmation immediately after you place an order. It will contain your order receipt and other information you can use to follow-up on your order.

Yes, we most definitely will! If something you love shows “Out Of Stock”, please check back within 3 days. We usually restock on the website as soon as we get fresh stock. If you are in a hurry, get in touch! We can do something like magic to get you a special order.
Please refer to our delivery & return policy for more information.

Send us an email on [email protected] and we’ll get in touch shortly.

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