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Our Thaya Jewels experts are at your service. Please consider reading our Frequently Asked Questions, where you may find an immediate answer or additional information to address your need. We are committed to ensuring your satisfaction, and there are several ways to reach us.

thaya logo

THAYA

Address

88, Place de la Madeleine
75009 PARIS

E-Mail Address

Phone Number

OPENING HOURS

Monday – Saturday, 10AM to 5PM

Frequently Asked Questions

will I receive the same product that I see in the picture?

Yes, you will receive the product in our photos. All photography on Thaya Jewels is done in-house and we take authentic product photos only. The images on thayajewels.com are copyright protected, but may be used on the condition that the user credits the source of the picture © thayajewels.com

Where Can I View My Sales Receipt?

We send you an email confirmation immediately after you place an order. It will contain your order receipt and other information you can use to follow-up on your order.

Will You Restock Items Indicated As “out Of Stock”?

Yes, we most definitely will! If something you love shows “Out Of Stock”, please check back within 3 days. We usually restock on the website as soon as we get fresh stock. If you are in a hurry, get in touch! We can do something like magic to get you a special order.

Can I Return An Item?

Please refer to our delivery & return policy for more information

Do You Have Questions About How We Can Help Your Company?

Send us an email on [email protected] and we’ll get in touch shortly.

Directions

Thaya Jewels Are Easily Accessible via Car, Train, and from Paris Airport.

Contact us contact directions 01

From Porto Airport

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Contact us contact directions 02

From Main Train Station

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Contact us contact directions 03

From Exit 47

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Use the form below to contact customer service about a particular order or item issue.

Contact Form Main

Contact Form Main (Mobile)

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